Contact information
Contact Information
Customer Service Email: info@royal-lux.com We aim to respond within 1–2 business days.
What We Can Help With
- Order status and tracking
- Returns, exchanges, and refunds
- Product questions (sizing, fit, materials)
- Website or account issues
Business Hours Monday–Friday, 9:00 AM–5:00 PM (ET), excluding U.S. holidays. Messages outside these hours are answered the next business day.